Management Services

Shanta Residential is a well-respected letting agency in the Southside of Glasgow. Looking after our landlords’ property investment is paramount to us and we make it our priority that clients can contact us whenever they need to. We have extensive knowledge of the Glasgow rental market, and we are completely committed to sourcing both the best tenant and the very best rental price for our landlords. We excel in finding the right tenant, getting the best price and with a quick turnaround. We care about our landlords’ properties.

Our services for rental include conducting viewings, providing a photographic inventory and property inspections every 6 months. We have a strong relationship with trusted trades people in each area which allows to manage all aspects of property maintenance. Our aim is to give our landlords peace of mind that their property is being maintained to the highest standard. We use a specific Letting Agency Payment Processing Software allowing us to pay rent the same day it is recieved by us and issuing our landlords with a statement that same day, meaning that our landlord’s rental payments do not stay in our client bank account for any longer than necessary. We have invested in ensuring our full lettings team has completed the Chartered Institute of Housing qualification which we believe empowers them to make decisions on all aspects of property management, tenant vetting and managing deposit disputes if they arise.

We provide our landlords with a “Ready to Let” document which outlines the necessary rules and regulations to follow as a landlord. We organise the inspections and ancillary works required to obtain all necessary certificates and meet statutory standards.

Marketing

Where possible will erect a “TO LET” board outside or as close as possible to your property.
We will list the property on major online portals such as Rightmove and On The Market.
We will market your property on our own website and social media sites.

Tenant Find and Referencing

We are responsive to tenant enquiries and offer viewings throughout the day, evenings and on Saturdays.
Our lettings team carry out all viewings personally so we are ensuring the best tenant fit for each property.
We carry out thorough checks on prospective tenants. Before being accepted, applicants need to provide a minimum of: Proof of Income, a Credit Check, Proof of Previous Address, Prior Landlord Reference and Photographic Identification through our online referencing partner Vouch.

Rent Collection, Landlord Payments and Deposit Registration

We collect rental payments into our client account.
We deduct any management fees/landlord expenses/maintenance work
We use the most high spec Letting Agency Payment Processing Software "Payprop" which allows us to pay landlords the same day rent is received along with emailing them a landlord statement that day.
We register the tenant’s deposit with Safe Deposit Scotland.

Tenancy Creation and Termination

We prepare the leases and information packs required to create the tenancy.
We carry out the lease signing and give tenants access to a portal with all relevant compliance documents for the property.
We transfer the utilities and Council tax into the names of tenants.
We issue the appropriate notices to terminate leases and manage the full check-out process and the return of the deposit, whilst handling any deposit disputes with the tenant and then arranging any necessary remedial work post tenancy.

Inspections

We carry out a “Settling in Property Visit” within the first 3 months of the tenancy and provide the landlord with a photographic report of the property condition.
We provide ongoing 6 monthly property inspections providing the same photographic report which is emailed following each inspection.

On-Going Maintenance and Reporting

We deal with any queries or property management issues arising at the property.
We arrange appropriate contractors to carry out any repairs.